We require a minimum class size of 6 students for this class.  In the event we don't reach our minimum, we will inform you and will offer a different date or a full refund. 

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Kanban System Design

March 30, 31 from 8:30 to 5:00 pm

Kanban System Design is a two-day, highly interactive, fast-paced course accredited by Kanban University. KSD explores the principles and practices of Kanban providing the foundational tools (principles, practices, values) necessary to build your own Kanban system. Learn what is needed to support a Kanban system to provide more effective service delivery. Understand demand versus capability within your services, and how to identify bottlenecks within your workflow. The course is unique in that it brings an engaging and interactive Kanban simulation to help you experience the principles and practices discussed. In addition, KSD introduces STATIK, the Systems Thinking Approach to Introducing Kanban. In class, STATIK will be used to apply students’ own service delivery (whether in IT or not) to create their own Kanban system.

Kanban is a management method that uses visualization and work-in-process limits to improve teams’ service delivery, optimize workflow, foster continuous process improvement, and deliver reliably at a sustainable pace. It’s grounded in evolutionary change that encourages to start with what is done now, respects current roles, and encourages acts of leadership at all levels. This allows organizations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risk associated with complex change initiatives.

Learning Objectives

Throughout the two-day course attendees will learn:

  • Understanding what Kanban is and what it is not, its beginnings, the principles, and the practices
  • Adopting a service-oriented mindset
  • Unhiding hidden work (visualization)
  • Balancing demand and capability
  • Using WIP limits to create a pull mechanism
  • Identifying Work Item Types and Classes of Services
  • Using flow metrics such as lead time, throughput, and WIP
  • Dealing with work interruption and multi-tasking
  • Learning ticket design for visualization impact
  • Using metrics and charts to improve process and delivery
  • Determining what to start, what to defer, and what to drop
  • Learning STATIK, the Systems Thinking Approach to Introducing Kanban, to design your own Kanban system via an engaging and interactive workshop

Who Should Take the Course?

This course is for anyone who wishes to improve how they manage their work (whether in IT or not). This includes individuals and teams representing leadership, product development, and delivery, marketing, legal, or customer support. And remember, because Kanban provides mechanisms for enabling better management decisions, the practices and principles of Kanban can even be used with Scrum. Optimizing your service delivery is important regardless of your approach. Kanban is here to help.

Kanban University Credential

After completion of this course, students will receive the Kanban University certificate of completion for Kanban System Design (KSD). Students completing KSD and the follow-on Kanban System Improvement (KSI) classes will receive the internationally recognized Kanban Management Professional (KMP) credential. 

We will be scheduling the KSI class in June!

Live-Online Training

We will be using Zoom (or equivalent) and Miro to facilitate this training class.  Look for emails once you join with instructions on how to use these tools. 

About Your Trainer

Mark Grove is an Agile Coach and Managing Consultant with Excella in Arlington, VA, and an Accredited Kanban Trainer (AKT) and Certified Kanban Coach with Kanban University. He has over 24 years in the IT profession with the last ten years focusing on coaching individuals and teams while leveraging practices from both the Kanban method and Scrum framework. His coaching and mentoring focus on system optimization, value delivery, team dynamics, servant leadership, and the agile mindset to welcome and embrace change even late in the development stage. He has developed and delivered numerous interactive training sessions to the general-public and for private engagements and has spoken at several agile conferences and meetups.

We use Zoom or equivalent tech to conduct this virtual class